Customer Service

Thieme Publishers is committed to producing superior products, and works hard to make sure that you are completely satisfied with the items you purchase. We welcome customer feedback at all times on all aspects of our operations. Our Customer Service staff will do their best to assist you with all ordering, product information, and overall satisfaction issues.

Customers who reside in the Americas should contact the New York or Rio office for assistance:

Thieme Publishers New York Office

333 Seventh Avenue New York
NY 10001 United States

Customer Service (weekdays 9:00 - 5:30 ET):

Phone: +1-800-782-3488
Phone: +1-212-760-0888
Fax: +1-212-947-0108

Thieme Publishers Rio Office

Rua do Matoso, 170, Tijuca
Rio de Janeiro, RJ
CEP: 20270-135

Customer Service:    

Phone: (21) 2563-9703

If you would like more detailed information for office locations and other ways to contact the Thieme offices in New York, Stuttgart, Delhi & Rio please click here: Thieme Group Contact